Terms of Use
Israeli Signature / israelisign
Last updated: June 7, 2026
Prevailing language
These Terms of Use were originally drafted in Hebrew, and the Hebrew version is the authoritative and binding version. This English translation is provided for convenience only. In the event of any inconsistency or conflict between this English version and the Hebrew version, the Hebrew version shall prevail.These Terms of Use govern the use of the website, the application, the system, the digital interfaces, the signing services, the document-sending services, the document-management services, the documentation services, the payment services and any online or ancillary service operated by Taltul Technologies Ltd., company no. 517339271, which operates the service under the trade name "Israeli Signature" (Hatima Israelit) and the brand/system name israelisign.
Use of the Services, including browsing the website, opening an account, using a trial period, creating a document, sending a document, viewing a document, approving a document, signing a document, using a personal area, using a payment interface or any other action in the system, constitutes confirmation that the user has read these Terms of Use, understood them, agreed to them and undertakes to act in accordance with them.
These Terms of Use constitute a binding legal agreement between the user and the Company. If you do not agree to these Terms of Use, in whole or in part, you may not use the Services.
Use of the Services is also subject to the Company's Privacy Policy, a data processing and privacy protection document to the extent applicable, the cookies policy, the accessibility statement, the service plan, the price quote, the order or any other document approved between the Company and the user, as applicable.
These Terms of Use are drafted in the masculine form for convenience only, but are intended for all users, of every sex and gender.
1. Definitions
"Company" - Taltul Technologies Ltd., which operates the service under the trade name "Israeli Signature" (Hatima Israelit) and the brand/system name israelisign.
"Services" - the website, the applications, the system, the signing system, the document creation system, the document-sending system, the document-management system, record retention services, signature documentation services, support services, payment processing and payment services, a personal area, API interfaces, integrations and any other digital or ancillary service that the Company may offer from time to time.
"System" - a digital technological system enabling, among other things, the creation, uploading, editing, sending, viewing, approval, signing, retention, documentation and management of documents, files, forms, notices, records and system data.
"User" - any person, business, company, licensed dealer, exempt dealer, representative, employee, authorized person, customer, signatory, recipient, website visitor or any other party using the Services, directly or indirectly, whether for payment or free of charge.
"Customer" or "business owner" or "user" - a business or commercial user using the system for the purpose of managing documents, engagements, customers, signatures, records, payments, notices or other business use permitted under these Terms of Use.
"Recipient" - a person or party to whom a document, link, notice, form, signature request, approval, reminder or other communication is sent through the system.
"Signatory" - a person who performs an act of signing, approval, marking, identification, viewing, opening or another action indicating receipt, approval or consent with respect to a document sent through the system.
"Document" - any file, contract, form, offer, approval, addendum, engagement document, payment document, operational document, template, image, PDF file, Office file, link, notice or any other content created, uploaded, edited, sent, retained, approved or signed through the system.
"Sending" - creating a link, sending a document, sending a notice, sending a signature request, sending a reminder or any other action by which a document or content is transferred to or made accessible to a recipient, whether opened, viewed, signed or not.
"User content" - any information, document, file, text, image, data, customer details, recipient details, signature, correspondence, record, notice or any other content that the user uploads, creates, enters, sends, retains, processes or manages through the Services.
"Account" - a user account in the system, including username, password, access permissions, business owner details, authorized user details, billing details, contact details, service plan and any information related to the use of the Services.
"Subscription period" - a monthly, annual, trial or any other period approved by the Company, during which the user is granted permission to use the Services in accordance with the selected plan.
"Sending quota" - the number of sendings, documents, links, signatures, recipients or other actions included in the service plan, to the extent such are determined in the plan, the price quote or the agreement.
"Personal information" - as defined in applicable law, including any information relating to an identified or identifiable individual.
"Information of a particularly sensitive nature" - as defined in applicable law, including information which by its nature requires heightened caution, and in particular financial, medical, biometric information, information about minors or other information of a particularly sensitive nature.
2. Acceptance of the Terms of Use
Use of the Services, including clicking a "Register", "Log in", "Send", "Sign", "Approve", "Pay", "Continue" or "I agree" button, opening an account, logging into an account, using a trial period or using any component of the system - constitutes full and irrevocable consent to these Terms of Use.
A user who does not agree to these Terms of Use, the Privacy Policy or the supplementary documents applicable to them is required to refrain from using the Services.
The Company is entitled to update the Terms of Use from time to time, including due to a change in the Services, a technological change, a business change, a regulatory change, a change in law, a change in information security, a change in service plans or any other reasonable need.
The binding version is the current version published on the website, in the application or in the system. Continued use of the Services after publication of an update will be deemed consent to the updated terms.
In the event of a material change, the Company will make reasonable efforts to notify users by appropriate means, such as a notice in the system, on the website, by email, by text message or by another means.
In any event of conflict between these Terms of Use and a marketing publication, presentation, general notice, information on the website or a document that is not an express agreement, these Terms of Use shall prevail, unless determined otherwise expressly and in writing.
3. Eligibility to use the Services
Use of the Services is permitted only to a person who is at least 18 years old and is competent to perform binding legal acts.
A user acting on behalf of a business, company, dealer, organization, association, partnership or organ or any other party declares that they are duly authorized to act on behalf of that party, to open an account, to provide information, to order services, to send documents, to perform signing or approval actions, to make payments and to bind that party under these Terms of Use.
The Services may not be used while impersonating another person, in the name of an entity the user is not authorized to represent, under a pseudonym, under a misleading name or in a manner liable to mislead the Company, other users, recipients, signatories or third parties.
The Company is entitled to refuse to open an account, to require additional details, to restrict use, to block an account or to discontinue a service if there is reasonable concern of lack of competence, impersonation, unauthorized use, breach of law, breach of these Terms of Use, harm to information security or misuse.
The Services are not intended for independent use by minors. If a document or action in the system concerns a minor, the user is responsible for ensuring that the consent of a parent or guardian has been obtained to the extent required by law, and that the information provided in connection with the minor is the minimal information required and permitted by law.
4. Account opening, user details and permissions
Some of the Services are conditional upon opening an account and providing details as required by the Company, including name, business details, company number or dealer number, email, telephone, address, billing details, permission details and any additional information required for the provision of the Services.
The user undertakes to provide correct, complete, accurate and up-to-date information, and to update the Company of any material change in the details provided.
The user is responsible for keeping confidential the account access details, including username, password, verification code, login link, permission or any other identification means.
Any action performed through the user's account, access details or identification means will be deemed an action performed by the user or with their authorization, unless proven otherwise.
The user undertakes to notify the Company immediately if there is concern of unauthorized use of the account, loss of access details, exposure of a password, misuse, unauthorized intrusion or a security incident.
A business owner is responsible for managing the permissions in the account, including adding users, removing users, restricting permissions, setting role-based permissions, revoking access for employees or representatives who have ended their role, and controlling actions performed in the account.
The Company is entitled to act in accordance with instructions given through the user's account or access details, as long as it has not been given clear notice of unauthorized use and as long as it should not have known of this according to the circumstances.
5. Nature of the Services
The Company provides a digital technological system enabling, among other things, the creation, uploading, editing, sending, viewing, approval, signing, retention, documentation and management of digital documents.
The Services are intended to assist business owners and users in managing documents, engagements, signatures, records, payments, notices and digital documentation efficiently and conveniently.
The Company makes a technological system available to the user. The Company is not a party to engagements between the business owner and its customers, recipients, employees, suppliers or other third parties, unless determined otherwise expressly and in writing.
The Company is not responsible for the content of the documents, their correctness, or their legal, business, accounting, commercial or regulatory suitability, unless it has expressly undertaken to do so in writing.
The Company is entitled to add, change, reduce, suspend, replace or discontinue features, plans, interfaces, components or services, in whole or in part, at its discretion and subject to law.
Some of the Services may be in stages of development, trial, testing, pilot, rollout or improvement. Such services may be incomplete, non-continuous, change from time to time or include faults. Their use will be at the user's responsibility, and subject to the clarifications presented with respect to them.
6. Use license
Subject to the user's compliance with these Terms of Use, the Company grants the user a limited, personal, non-exclusive, non-transferable, non-assignable and revocable license to use the Services during the subscription period and in accordance with the service plan approved for them.
The license is granted for ordinary and reasonable use of the Services, in accordance with the purposes for which the system is intended, the service plan, the sending quota, the technical limitations and the Company's instructions.
The user may not sell, rent, transfer, share, assign, make available to a third party or enable use of the Services by anyone not authorized on their behalf, unless the Company has approved this expressly and in writing.
The Company is entitled to add to any document, link, sending or notice a marking, indication, credit, logo, trade name or link to the system, at its discretion, unless determined otherwise in the service plan or in a specific agreement.
7. Trial period
The Company is entitled, at its discretion, to allow the user a trial period, free use, a limited sending quota or limited access to part of the Services.
A trial period does not grant a permanent right to use the Services, and the Company is entitled to discontinue it, restrict it, change its scope or refuse to grant an additional trial period.
A trial period, to the extent granted, is not granted automatically to every user, customer or business, and will be granted solely at the Company's decision, at its sole discretion, and subject to the Company's express approval. The Company shall be entitled to determine to whom a trial period will be granted, the duration of the trial period, the scope of services included in it, the use limitations within it, and to refuse to grant a trial period, to discontinue it, to restrict it or to condition continued use on moving to a paid plan, all subject to all law.
It is clarified that the mere opening of an account, registration to the system, contacting the Company, prior use of the Services or receipt of a commercial offer do not grant the user a right to receive a trial period. Likewise, the user undertakes not to open multiple accounts, not to use different identities, and not to provide different or misleading details in order to obtain a trial period or extend it, unless this was approved in advance and in writing by the Company.
At the end of the trial period, continued use of the Services may be conditional upon selecting a paid plan and providing a valid means of payment.
These Terms of Use, the Privacy Policy and any other relevant document shall also apply to a trial period.
8. Sendings, links and usage quotas
To the extent the service plan includes a limited quota of sendings, documents, signatures, recipients or actions, use will be subject to the limitations determined in the plan, the order, the price quote or the agreement.
Each link, document, recipient, signature, notice or other action may be counted as part of the usage quota, even if the document was not opened, not viewed, not signed or not completed, in accordance with the service plan and the Company's policy.
In the case of a signing round or sending to multiple recipients, the Company is entitled to count each recipient, each link or each action as a separate sending, unless determined otherwise in the service plan.
Monthly, annual or periodic usage quotas do not accumulate from period to period, unless determined otherwise expressly and in writing.
The Company is entitled to determine that a link to a document, a signature link or a viewing link will be active for a limited period for reasons of information security, operation, prevention of misuse or service limitation. After the expiry of the link, it may not be possible to open it or to complete an action through it.
9. Digital signature and electronic signature
The system may enable signing, approval, marking, identification or another digital action with respect to documents.
It is clarified that, unless expressly stated otherwise in writing, the Company does not present itself as a "certification authority" under the Electronic Signature Law, does not issue certified electronic certificates, and does not undertake that any signature performed through the system will constitute a "certified electronic signature" or a secure signature under law.
The user and the business owner are responsible for ensuring that the document they wish to create, send, approve or sign through the system may indeed be signed by electronic or digital means under the law applicable to it, and that there is no special requirement for it regarding a particular type of signature, notarial certification, witnessing, an original document, signing before a competent authority, formal registration or any other formal requirement.
The Company is not responsible for a particular document being suitable for use by means of an electronic signature, unless it has expressly undertaken to do so in writing.
The user confirms that the signature data, including the signatory's details, IP address, time of opening, time of viewing, time of signing, means of verification, document version, delivery confirmations, viewing confirmations and additional system data, may be retained in the system for the purpose of documentation, information security, clarification of claims, proof of an action, preservation of rights or compliance with legal requirements.
A failure by a signatory or a third party behind a signature they performed, including a claim that they did not sign, denial of a signature, a claim of a defect in authorization, a claim of misunderstanding, a claim of provision of incorrect details or any other claim with respect to a document, is a matter between the user and that third party, and the Company is not a party to it, unless determined otherwise expressly and in writing.
10. User responsibility for content, documents and recipients
The user is fully and solely responsible for all user content that they upload, create, edit, send, retain, share, approve or process through the Services, including system contracts.
The user declares and undertakes that all user content uploaded or sent through the system is correct, lawful, authorized, not misleading, does not infringe third-party rights, does not infringe privacy, does not constitute defamation, does not infringe intellectual property rights and does not include information obtained, retained, transferred or provided unlawfully.
A business owner is responsible for ensuring that it has authorization, consent or an appropriate legal basis for providing information about end customers, recipients, signatories, employees, representatives, suppliers or other third parties, including for the purpose of sending documents, links, notices, reminders or signature requests.
A business owner is responsible for ensuring that the sending of notices, documents, reminders or communications through the system is done in accordance with law, including the laws of privacy protection, the Communications Law, consumer protection laws, defamation laws and any other relevant law.
The Company does not routinely check the content of the documents, does not approve their correctness, and is not responsible for content created, uploaded, edited, sent, approved or signed by the users.
The Company is entitled, but not obligated, to check, remove, block, restrict or delete user content, in whole or in part, if there is reasonable concern that it breaches law, infringes third-party rights, harms information security, breaches the Terms of Use or may cause harm to the Company, the users or third parties.
11. Recipients’ consent and notices
The user declares and undertakes that every recipient to whom a document, link, notice, reminder, signature request or other communication is sent through the system received an appropriate notice or gave consent to the extent required by law.
To the extent the user sends marketing, advertising or commercial notices or "advertising material" as defined in law, the user is responsible for ensuring that appropriate consent was obtained in advance, that the required sender details are included, and that there is an option to opt out or refuse in accordance with law.
The user undertakes to specify, to the extent required by law or by the Company's instructions, its full details and means of contact within notices or documents sent through the system.
The Company is not responsible for a recipient having received, opened, read, signed or completed any action with respect to a document or notice sent to them, including due to email blocks, SMS blocks, WhatsApp blocks, device settings, communication faults, faults at providers, errors in contact details, recipient refusal, a full mailbox or any other reason not within the Company's control.
11a. Business owner’s responsibility for sending notices through the system
The business owner declares and undertakes that any sending, notice, text message, email, WhatsApp message, link, document, signature request, reminder or any other communication sent by it or on its behalf through the system to a customer, signatory, recipient or other third party is made at the sole responsibility of the business owner.
It is clarified that the mere performance of the sending through the system, through the Company's infrastructure, through communications providers or through any other technological means that the Company makes available, does not make the Company the sender of the notice, the advertiser, the initiator of the communication, the owner of the notice's content or the party responsible for the actual obtaining of consent for sending the notice. The business owner is the sole party determining the identity of the recipients, the content of the notice, the timing of the sending, the purpose of the sending and the legal basis for sending it.
The business owner undertakes to ensure, before each sending through the system, that it has authorization, consent or an appropriate legal ground to send the notice to the recipient, including under the Communications Law (Telecommunications and Broadcasting), 5742-1982, the Protection of Privacy Law, 5741-1981, the Consumer Protection Law, 5741-1981, defamation laws and any other relevant law.
Without derogating from the foregoing, to the extent a notice sent through the system constitutes or may be deemed "advertising material", a marketing message, a commercial message, an offer to purchase a product or service, a direct-mail notice or any other notice requiring consent, disclosure, identification of the sender or an opt-out option under law - the full and sole responsibility for fulfilling all the said requirements shall apply to the business owner alone.
The business owner undertakes to include in each notice its identifying details and means of contact, to the extent required by law or by the Company's instructions, and to refrain from sending notices to recipients who did not give appropriate consent, who requested not to receive notices, or to whom sending is prohibited under law.
Any claim, demand, complaint, lawsuit, proceeding, fine, charge, compensation or expense arising from a sending performed by the business owner or on its behalf through the system - including claims under the spam law, infringement of privacy, harassment, defamation, misleading, sending without consent, failure to provide an opt-out option, misleading or unlawful content, or any other claim of a recipient, signatory, customer or third party - shall apply to the business owner alone.
The business owner undertakes to indemnify and compensate the Company, its directors, employees, suppliers and anyone on its behalf, immediately upon its first demand, for any damage, loss, expense, charge, fine, payment, compensation, demand, lawsuit or proceeding, including attorneys' fees and legal costs, caused to them as a result of a sending performed by the business owner or on its behalf through the system.
For the avoidance of doubt, this section shall apply solely with respect to sendings, notices, documents, links or communications that the business owner sends, initiates or performs through the system, and shall not apply to general, marketing or operational notices that the Company sends on its own initiative and for its own purposes.
12. Prohibited content and prohibited use
The user undertakes to use the Services solely for lawful, fair purposes and in accordance with these Terms of Use.
It is prohibited to upload, send, retain, publish or distribute through the system any content that is inappropriate, unlawful, offensive or prohibited, including:
1. False, misleading, impersonating or forged content.
2. Content that infringes privacy, reputation, confidentiality or third-party rights.
3. Content constituting defamation, threats, harassment, incitement, racism, discrimination, offense to public sentiment or other offensive content.
4. Content including pornographic, sexual, violent material, gambling, illegal drugs or unlawful activity.
5. Content concerning minors that identifies them, their address, their contact details or sensitive information about them, unless done lawfully and only to the extent required.
6. Content including passwords, usernames, access details or means to circumvent paid services.
7. Content infringing copyright, trademarks, trade secrets, moral rights or any other intellectual property right.
8. Content liable to mislead a consumer or to breach consumer law.
9. Content including viruses, malware, trojan horses, spyware, worms, harmful code or any component liable to harm the system or third parties.
10. Any content whose distribution is prohibited under law, a judicial order or the instruction of a competent authority.
In addition, it is prohibited to perform or attempt to perform the following actions:
1. Using the Services for any unlawful, immoral, unauthorized or unreasonable purpose with respect to the purposes of the service.
2. Harming, disrupting, abnormally loading or interfering with the operation of the system.
3. Attempting intrusion, circumvention, scanning, cracking, vulnerability testing or unauthorized access to the system.
4. Using bots, crawlers, scrapers, data-mining tools or automated means to collect or copy information without prior written approval.
5. Creating a database by systematic downloading of content, documents, data or components from the system.
6. Performing reverse engineering, decompilation, attempting to discover source code, circumventing security mechanisms or attempting to copy the system components.
7. Creating a frame, mirror, deep link or displaying the system within another website or service without prior written approval.
8. Using the system in a manner that harms the good name, reputation, property, rights or proper operation of the Company.
9. Transferring an account, permission, subscription or access to a third party without the Company's approval.
10. Opening an additional account after a block, suspension or closure of an account, unless the Company approved this in advance and in writing.
A breach of this section shall constitute grounds for restricting access, suspension, blocking, deletion of content, cancellation of subscription, termination of the engagement, taking legal proceedings or any other action the Company deems appropriate, subject to law.
13. Payments, plans and charges
Some of the Services are provided for payment, in accordance with the plans, packages, price quotes, orders, price list or agreements that apply between the Company and the user.
The service fees, the manner of charging, the service period, the cancellation terms, the scope of services, the number of authorized users, the sending quota, the use limitations and any other commercial term will be determined in accordance with the relevant plan, order, price quote or agreement.
All amounts do not include VAT, unless expressly stated otherwise. VAT will be added at its lawful rate at the time of charging.
The Company is entitled to allow payment by credit card, standing order, bank transfer, a payment-processing provider, a payment-services provider or any other means of payment that it approves.
In providing a means of payment, the user declares that they are entitled to use the means of payment and that the means of payment is valid and allows proper charging.
The user undertakes to update the Company immediately when the means of payment is invalid, blocked, cancelled, replaced or there is an impediment to charging it.
If a charge was not honored or not completed, the Company is entitled to notify the user and request settlement of payment, and to restrict, suspend or discontinue the Services until payment is settled, subject to law and the applicable agreements.
The Company is entitled to update prices, plans, packages, add-ons, use limitations and service terms from time to time. Such a change will apply from the date determined in the notice or publication, and with respect to ongoing services - subject to an appropriate notice and in accordance with law.
Changes, adaptations, developments, integrations, implementations or services not included in the purchased plan will be priced separately, unless determined otherwise in writing.
14. Subscription renewal, cancellation and termination
A monthly, annual or periodic subscription may renew automatically at the end of the subscription period, unless determined otherwise in the plan, the order or the agreement.
A user wishing to cancel a subscription or discontinue the service shall submit a request in writing by a means determined by the Company, including by email, the service system, a dedicated form or another means that is published.
Unless determined otherwise in the plan or the agreement:
1. For a monthly subscription - the cancellation will take effect at the end of the monthly billing period in which the cancellation request was received.
2. For an annual subscription - the cancellation will prevent renewal for an additional year, but will not grant a refund for the annual period already purchased, unless determined otherwise under law or in the agreement.
3. No refund will be given for non-use of the system, non-utilization of the sending quota, non-utilization of services, cessation of activity by the user or actual lack of use, unless determined otherwise expressly or if the law requires otherwise.
4. Termination of the service will not derogate from charges created before the date of termination.
The Company is entitled to terminate, suspend or restrict the service immediately if the user breached the Terms of Use, breached law, did not pay a payment owed to the Company, provided incorrect details, made unauthorized use, harmed information security, acted in a manner liable to harm the Company or third parties, or if the Company is required to do so under law or the instruction of a competent authority.
Upon termination of the service, access to the account, documents, data or certain features may be restricted or blocked. The user must arrange to export, download and retain the information they require before termination of the service, subject to the technical options provided in the system and the Privacy Policy.
14a. Transaction cancellation under consumer protection law
Without derogating from the provisions of section 14 above, to the extent the user is a "consumer" as defined in law, and to the extent the transaction performed between them and the Company is a transaction to which the Consumer Protection Law, 5741-1981, the Consumer Protection Regulations (Cancellation of Transaction), 5771-2010, or any other binding consumer-law provision applies, the user shall be entitled to cancel the transaction in accordance with the provisions of law only, and subject to the terms, deadlines, exceptions, cancellation fees, the proportional payment for a service provided, and the provisions applicable according to the type of transaction.
For the avoidance of doubt, the provisions of this section do not grant an automatic right of cancellation, an automatic right of refund or a right of cancellation that does not exist under law. Each cancellation request will be examined in accordance with the identity of the user, the type of transaction, the date of the transaction, the date of commencement of the provision of the service, the nature of the services provided, the service plan, the scope of actual use, and the provisions of law applicable in the circumstances.
It is clarified that a user acting on behalf of a business, company, dealer, organization, association, partnership, business customer or other commercial entity, or a user who purchased the Services for a business, commercial, professional or organizational purpose, will not, by that fact alone, be deemed a person who has acquired a consumer right of cancellation under the Consumer Protection Law, unless a binding legal provision determines otherwise.
Cancellation of a subscription, termination of an engagement, cessation of charging or a request for a refund by a business or commercial user shall be subject to the provisions of these Terms of Use, the service plan, the order, the price quote or the relevant agreement, and shall not grant a refund, credit or retroactive cancellation, unless determined otherwise expressly and in writing or if the law requires otherwise.
A cancellation request shall be submitted in writing by one of the means that the Company determines and publishes, and shall include reasonable identifying details required to locate the transaction and the account, including full name, the business or company name to the extent relevant, telephone number, email address, order or account number to the extent it exists, and the type of service for which cancellation is requested. The Company shall be entitled to request reasonable identification and verification details for the purpose of preventing cancellation by an unauthorized party, information security and protection of the account.
The mere sending of a cancellation request, contacting customer service, a WhatsApp message, an email message or another communication does not in itself constitute approval of the cancellation of the transaction, approval of eligibility for a refund, approval of closure of a debt or a waiver of charges created up to the date of cancellation. Official confirmation regarding the status of the cancellation, the scope of the charge or eligibility for a refund, to the extent it exists, will be given by the Company after examination and in accordance with law.
To the extent that under binding law the user has a right to cancel a transaction within a certain time, including within the framework of a distance-selling transaction or another consumer transaction, the Company will act in accordance with the applicable provisions of law, including with respect to the cancellation deadline, the manner of ceasing the charge, cancellation fees, a refund and payment for services actually provided, to the extent the law permits or requires this. According to the publications of the Consumer Protection Authority, in internet or telephone transactions a right of cancellation within 14 days may apply, in accordance with the terms and the type of service. In the case of an ongoing transaction, and to the extent the mandatory provisions of law applicable in the circumstances grant the consumer a right to bring about the cessation of future charges, the Company will act in accordance with the provisions of law with respect to the date the cancellation takes effect and the cessation of charging from the determining cancellation date.
Without derogating from the foregoing, to the extent the law requires the Company to cease future charges within a defined period from the date of delivery of a lawful cancellation notice, the Company will act in accordance with the periods set in law, including in accordance with the manner in which the cancellation notice was delivered, unless the consumer requested that the cancellation take effect at a later date.
The mere sending of a cancellation notice does not constitute automatic approval of cancellation of the transaction, cessation of charging, a refund, a credit or closure of a balance, all until the request is examined by the Company and in accordance with the provisions of law, the Terms of Use, the service plan and the relevant agreement.
Nothing in this section shall derogate from rights that cannot be conditioned under law, and it shall not extend the rights of cancellation, refund or cessation of charging beyond the rights expressly set in the applicable law.
15. Document retention, backup, export and deletion
The system may enable the retention, viewing, downloading, export and management of documents, signature data, correspondence, records and additional data.
Retaining information in the system does not derogate from the user's responsibility to keep copies, backups, original documents or records as required by law, according to their business needs and at their discretion.
The user bears sole responsibility for an independent backup of the documents, files, signature data, sending history, invoices, payment confirmations and any information they require for legal, accounting, business, operational or regulatory purposes.
The Company does not undertake that information deleted by the user, deleted due to termination of a service, deleted due to a fault, deleted due to non-payment, deleted due to the elapse of a retention period or deleted in accordance with the Company's policy — will be recoverable.
The Company is entitled to set technical limitations on the scope of storage, file volume, number of documents, retention duration, information export, downloads or other actions, in accordance with the service plan and the Company's policy.
After termination of the engagement, the Company is entitled to retain the information for a reasonable period that will allow the user to download or export the information, and thereafter to delete, anonymize or restrict access to it, subject to the Privacy Policy, the law, backups, legal needs and technical limitations.
16. Privacy, data processing and DPA
Use of the Services is subject to the Company's Privacy Policy, which constitutes an integral part of these Terms of Use.
When the user uploads, enters, sends or processes through the system personal information of customers, recipients, signatories, employees, representatives or other third parties, the user is responsible for ensuring that the information is collected, provided, retained and processed lawfully.
With respect to information that the user enters into the system for their business use, the user may be deemed the controller of the information, and the Company may act as a holder or processor of the information on their behalf, depending on the circumstances and applicable law.
With respect to information that the Company collects for its purposes, including opening an account, billing, customer service, information security, service improvement, managing the engagement, preventing misuse and preserving rights, the Company may act as the controller of the information.
The user declares that they have an appropriate legal basis for providing personal information to the Company and processing it through the system, including providing an appropriate notice to data subjects and obtaining consents to the extent required by law.
The user undertakes not to upload to the system excess personal information, information of a particularly sensitive nature or information not reasonably required for the purposes of using the Services, unless there is a lawful and legitimate justification for this.
To the extent a data processing and privacy protection document (DPA) is signed or applies, it shall constitute an integral part of the terms of engagement between the parties.
17. Information security
The Company takes reasonable and accepted measures to protect the system and the information processed through it, including information-security measures, access control, permission management, action documentation, traffic encryption, backups, monitoring, separation of permissions and additional actions at its discretion and according to applicable law.
The Company is entitled to update, change or tighten the information-security requirements from time to time, including password requirements, two-factor authentication, user verification, access limitations, link validity, download policy or other limitations.
The user is responsible for securing the end devices, the email, the telephone, the WhatsApp account, the browser, the communications network, the access details, the user permissions and any external system from or to which the service connects.
The user undertakes not to share passwords, verification codes, login links, permissions or access means with anyone not authorized.
No technological system is entirely immune from intrusion, fault, disruption, data loss, misuse or a security incident. The Company does not undertake absolute immunity of the Services, but will act in accordance with law in the event of an incident requiring examination, handling or reporting.
If the user becomes aware of concern of a security incident, unauthorized use, exposure of information, unauthorized access or harm to information, they must notify the Company without delay.
18. Confidentiality
The Company and the user undertake to keep confidential non-public information that reached them within the framework of the engagement, including business, commercial, technological, operational, personal information, documents, signature data, records and correspondence.
The Company will not disclose information uploaded to the system to third parties other than in accordance with these Terms of Use, the Privacy Policy, the DPA to the extent applicable, the user's consent, for the purpose of providing the Services, for the purpose of operation, support, information security, compliance with legal requirements, preservation of rights, handling of claims or upon the demand of a competent authority.
The confidentiality undertaking does not apply to information that was lawfully known before it was provided, information that became public not as a result of a breach of an undertaking, information lawfully provided by a third party, information required to be disclosed under law or information provided to providers, advisers or service providers subject to appropriate confidentiality undertakings.
The confidentiality undertaking will continue to apply also after termination of the engagement between the parties.
19. Accessibility
The Company strives to make the digital Services accessible in accordance with applicable law and users' needs, and acts to improve the user experience for the entire public, including persons with disabilities.
The Company's accessibility statement, to the extent published on the website, shall constitute part of the service documents and shall detail the accessibility adaptations, known limitations and means of contact regarding accessibility.
The user is invited to contact the Company regarding any difficulty, fault or request relating to the accessibility of the Services, through the contact details set out at the end of these Terms of Use or in the accessibility statement.
Certain parts of the system, documents uploaded by users, external files or third-party systems may not be fully accessible. The Company will act to handle accessibility enquiries in accordance with the circumstances and law.
20. Cookies and similar technologies
The website and the system may use cookies, digital identifiers, pixels, measurement tools, analytics tools, performance tools, advertising tools and similar technologies.
The use of essential cookies may be carried out for the purpose of operating the website, securing it, logging users in, saving preferences and the proper operation of the Services.
The use of non-essential cookies, including analytics, performance, functionality or advertising cookies, will be done in accordance with law, and where necessary subject to an appropriate notice or the obtaining of consent.
The user can change the settings of their browser or device so as to block or delete cookies. Blocking or deleting certain cookies may impair some of the Services or prevent proper use of the system.
To the extent a cookie preference management mechanism is operated on the website, the user will be able to choose which types of non-essential cookies are approved, change their choice or withdraw consent, subject to technical limitations and law.
21. Use of automated tools or artificial intelligence
The Company may use automated tools, including tools for information processing, classification, analysis, control, anomaly detection, generation of insights, automation or artificial intelligence, for the purpose of operating the Services, improving them, information security, support, adapting templates, detecting faults, preventing fraud or preventing misuse.
To the extent the Company uses such tools to produce outputs, recommendations, offers, insights or data, it is clarified that these outputs are provided as general and operational assistance only, and do not constitute legal advice, accounting advice, tax advice, business advice, financial advice, a professional opinion or an undertaking as to a result.
The user is responsible for checking the accuracy, completeness, suitability and legality of the outputs before relying on them, using them or providing them to third parties.
The Company will not be responsible for business, legal, financial or other decisions made on the basis of an automated output, unless determined otherwise expressly and in writing and subject to law.
22. API interfaces, integrations and external systems
To the extent the Company enables the use of API interfaces, webhooks, integrations, connection to external systems or the transfer of information between the system and third-party services, their use will be subject to express authorization, these Terms of Use, the Privacy Policy, the DPA to the extent applicable, the Company's instructions and the provisions of law.
The user undertakes not to make API calls in a manner that would harm the performance of the system, create an abnormal load, harm information security, cause disruption, be used for data mining, mass copying, unauthorized distribution or any use exceeding the authorization granted.
The user is responsible for ensuring that any external system to which information is transferred meets the legal, information-security and privacy requirements applicable to it, and that there is appropriate authorization to transfer the information to it.
The Company is entitled to restrict, suspend or revoke access to API interfaces or integrations if there is concern of improper use, abnormal load, harm to information security, unauthorized transfer of information, breach of law or breach of these Terms of Use.
23. Software installation and system components
To the extent the Services include downloading software, an add-on, a virtual printer, a signing component, a desktop application, a mobile application or any other technological component, its use will be subject to these Terms of Use and the Company's instructions.
The user is entitled to install such a component only on devices within their control or on which they have authorization to install the component.
The user undertakes to use the software components in accordance with the authorization granted to them, and not to copy, distribute, decompile, modify, perform reverse engineering, attempt to discover source code or enable a third party to do so.
The Company is entitled to require the user to perform updates, upgrades or security fixes as a condition for continued proper use of the Services.
24. Updates, maintenance and availability of the Services
The Company will act with reasonable effort to enable proper and continuous use of the Services. However, the Company does not undertake that the Services will be available at all times, without faults, without interruptions, without disruptions, without errors or without security incidents.
The Services may be disabled, restricted or disrupted from time to time due to maintenance, updates, upgrades, faults, system loads, communication faults, failures at third-party providers, security incidents, force majeure, legal requirements or circumstances not within the Company's control.
The Company is entitled to perform maintenance work, updates, changes and improvements to the system, even if this causes a temporary interruption or temporary restriction of the Services.
The user will not be entitled to compensation, a refund or another remedy for an interruption, disruption, fault or unavailability of the Services, unless determined otherwise expressly in a specific agreement and subject to law.
25. Absence of professional advice
The Services, the content, the templates, the data, the notices, the outputs, the technical options and any information presented in the system are intended for operational, technological and general assistance only.
The Services are not to be regarded as legal advice, accounting advice, tax advice, business advice, financial advice, regulatory advice, a professional opinion or an undertaking as to a result.
The user is responsible for examining independently, and where necessary through qualified professionals, the suitability of using the Services for their needs, their documents, their business, their customers, their obligations and the law applicable to them.
26. Regulatory adaptations and special approvals
To the extent the system includes options, settings or adaptations intended to assist in meeting certain regulatory requirements, their use is conditional upon the correct operation of the settings by the user and in accordance with the Company's instructions.
The Company does not undertake that use of the system will meet every regulatory, professional, commercial, legal or technical requirement applicable to the user, unless the Company has expressly undertaken to do so in writing.
To the extent the Company publishes an approval, adaptation or compliance with the requirements of a certain authority or a competent body, the declaration shall apply only with respect to the scope, date, terms and definitions detailed in that approval or publication.
The user is responsible for ensuring that they operate the service in accordance with the instructions of the relevant authority, the Company's guidelines and the law applicable to them.
27. Intellectual property
All intellectual property rights in the Services, the system, the website, the application, the design, the interfaces, the code, the structure, the logo, the trade name, the trademarks, the content, the templates, the mechanisms, the algorithms, the databases, the documentation, the trade secrets and any other component related to the Services - belong to the Company or to whoever permitted it to use them.
No use may be made of the Company's intellectual property rights without prior written approval, including copying, reproduction, distribution, sale, rental, publication, making available to the public, modification, adaptation, creation of a derivative work, reverse engineering, decompilation, attempting to discover source code or unauthorized commercial use.
The name "Israeli Signature" (Hatima Israelit), the name "israelisign", the logo, the trademarks, the system designs or any identifying mark of the Company may not be used in a manner liable to create a representation of a connection, sponsorship, authorization, partnership or approval by the Company, unless express written approval is given for this.
User content uploaded by the user shall remain the property of the user or the rights holder in it, as applicable. The user grants the Company a limited, non-exclusive use license for the purpose of providing the Services, operating them, retaining them, securing them, backing them up, support, handling faults, preventing misuse and complying with legal requirements.
Changes, adaptations, developments, components, templates, interfaces or improvements made to the system, even if made at a user's request and for consideration, shall be the property of the Company, unless determined otherwise expressly and in writing.
28. Third-party links and services
The Services may include links, references, interfaces, embeds or connections to websites, services, systems or content of third parties.
The Company is not responsible for the content, privacy policy, terms of use, availability, security, correctness or activity of third-party services.
Use of third-party services is made at the user's responsibility and is subject to the terms and policy of those third parties.
A link, reference or integration to a third-party service is not to be regarded as a recommendation, approval, sponsorship or undertaking by the Company with respect to that third party.
29. Limitation of liability
The Services are provided as is and as available, subject to the provisions of law.
The Company does not undertake that the Services will suit the specific needs of every user, that the Services will be free of faults, that every document will be valid or suitable for every purpose, that every signature will suffice for every legal requirement, that every notice will reach its destination, or that every output produced in the system will be accurate, complete or suitable for a particular use.
Subject to all law, the Company, its directors, employees, representatives, suppliers and anyone on its behalf shall not be liable for any indirect, consequential, special, punitive or incidental damage, including loss of profits, loss of revenue, loss of information, harm to reputation, business harm, cessation of activity, loss of documents or damage arising from reliance on the Services.
The Company shall not be liable for damage caused due to an act or omission of the user, a recipient, a signatory, a communications provider, a payment-processing provider, a cloud provider, a third-party service, an internet fault, a power fault, a mail block, a message block, device settings, an error in contact details, unauthorized use of the account or any factor not within the Company's control.
The Company's liability, to the extent determined, shall be limited to direct damage only caused due to an act or omission of the Company, and in any event shall not exceed the amount actually paid by the user to the Company for the relevant service in the period of the three months preceding the event that gave rise to the claim, unless the law does not permit such a limitation.
Nothing in this section shall derogate from rights that cannot be conditioned under law.
30. Indemnification
The user undertakes to indemnify and compensate the Company, its directors, employees, representatives, suppliers and anyone on its behalf, for any damage, loss, expense, lawsuit, demand, claim, fine, charge or cost, including attorneys' fees and legal costs, caused as a result of:
1. A breach of these Terms of Use.
2. Unlawful, unauthorized or unreasonable use of the Services.
3. Uploading user content that is incorrect, unauthorized, breaches law or infringes third-party rights.
4. Infringement of intellectual property, privacy, confidentiality, data protection, defamation or any other right of a third party.
5. Sending notices or documents contrary to law.
6. Use of access details by an unauthorized party due to an act or omission of the user.
7. A claim, demand or lawsuit of a recipient, signatory, customer, employee, supplier, representative or other third party in connection with the user's use of the system.
8. A breach of an undertaking of the user toward any third party.
The indemnification obligation shall apply also after termination of the engagement between the parties.
The Company will notify the user of such a demand or lawsuit within a reasonable time after it became aware of it, to the extent possible, and will allow them to participate in the defense, subject to the preservation of the Company's rights and its discretion.
31. Notices
The Company is entitled to send the user notices through the system, email, SMS, WhatsApp, a notice on the website, a notice in the application or any other means of contact the user provided.
Operational, legal, security notices, system notices, payment notices, service notices or notices required for the provision of the Services are not necessarily marketing notices, and the Company is entitled to send them to the extent they are required for the provision of the Services or for the preservation of its rights.
The user confirms that a notice sent to the contact details they provided to the Company will be deemed a notice delivered to them, unless proven otherwise.
The user is responsible for updating the Company with correct and current contact details.
Invoices, receipts, payment confirmations, billing notices and service updates may be sent by email or by other digital means, and the user agrees to this.
32. Transfer of rights and assignment of obligations
The user may not transfer, assign, sell, rent, pledge or hand over to another their rights or obligations under these Terms of Use, including a user account, access permissions or a subscription, without the prior written approval of the Company.
The Company is entitled to transfer, assign or convey its rights or obligations under these Terms of Use, in whole or in part, to a third party, including within the framework of a restructuring, merger, acquisition, sale of activity, transfer of assets or commercial engagement, provided that this is done in accordance with law and while preserving the rights of the users under these Terms of Use and the Privacy Policy.
33. Force majeure
The Company shall not be liable for a delay, fault, non-performance or harm to the Services caused due to circumstances not within its reasonable control, including war, hostilities, epidemic, fire, flood, earthquake, strike, lockout, a fault in communications infrastructure, a fault at cloud providers, a fault at payment-processing providers, a cyberattack, the instruction of a competent authority, a change in law or any other event not within the Company's control.
34. Governing law and jurisdiction
These Terms of Use, the Services and any dispute arising from them or related to them shall be governed solely by the laws of the State of Israel, without application of conflict-of-law rules.
The local and exclusive jurisdiction in any dispute arising from these Terms of Use or from the Services shall be vested in the competent courts in the Jerusalem District, unless the law requires otherwise.
35. Miscellaneous
These Terms of Use, together with the Privacy Policy, the DPA to the extent applicable, the order, the service plan and any other document approved by the Company and the user, constitute the entirety of the understandings between the parties with respect to the Services.
If it is determined that a provision of these Terms of Use is invalid, unlawful or unenforceable, this shall not affect the validity of the remaining provisions, and the provision shall be interpreted or adapted to the extent necessary to achieve, as far as possible, its lawful purpose.
A failure to exercise or a delay in exercising a right of the Company under these Terms of Use shall not be deemed a waiver of that right.
The section headings are for convenience only and shall not be used to interpret the Terms of Use.
Wherever these Terms of Use refer to writing, a written notice or a written approval, an electronic notice, email, digital confirmation or an action documented in the system shall also be deemed a means of writing, unless the law requires otherwise.
36. Contact
For questions, enquiries or notices regarding these Terms of Use, the Company may be contacted at:
Taltul Technologies Ltd.
Trade name: Israeli Signature (Hatima Israelit)
Brand/system name: israelisign
Company no.: 517339271
Email: management@israelisign.com
Telephone: 054-7288997

